How can I return my order?

Do the shoes not meet your expectations? You can return the shoes within 30 days. Make sure you return the shoes unworn and in the original and undamaged packaging. Make sure your package is packed in such a way that it is suitable for shipping.

The Netherlands, Belgium, France and Germany

For customers in The Netherlands, Belgium, France and Germany this is free of charge via a DHL service point, please announce your return here and we will send you a returnlabel. 

Other countries

For other countries, the return costs are at your own expense. We are not responsible for products that are returned to us incorrectly. We recommend using a courier service that insures the value of the items you are returning or at least provides you with proof of shipment. Then send everything to the following address:

Blackstone Footwear Returns
Noordpool 4
2801DH Gouda
The Netherlands