Return your Blackstone Footwear order

Want to return your order?

You can return your order for free via a DHL Servicepoint if you're in the Netherlands, Belgium, Germany, or France*.

For other EU countries, we offer a simple and hassle-free return process. Just register your return through our return portal, and we'll help you generate a low-cost return label with ease.

Announce your return

* In France, DHL partners with Colis Privé, allowing you to conveniently drop off your parcel at a local parcel shop.

Return Rates

Our free return service is handled by DHL.
In most countries, returns are managed by DHL or one of their trusted last-mile partners.
To streamline the return process, we’ve integrated additional carriers. Please note that some of these may incur extra charges.

Country	Return cost	Additional service
Austria	€ 10
Belgium	Free	If you would like to return using Bpost, choose "PostNL" when selecting a servicepoint, we charge €1 for this return service.
Bulgaria	€ 14
Croatia	€ 13
Czech Republic	€ 10
Denmark	€ 19
Estionia	€ 21
Finland	€ 21
France	Free	DHL Collaborates with Colis Privé to hand-in your parcel at a parcelshop nearby. To have full coverage in France we also offer returning using DPD free of charge.
Germany	Free	If you would like to return using Hermes, choose "PostNL" when selecting a servicepoint, we charge €4 for this return service.
Greece	€ 15
Hungary	€ 13
Ireland	€ 14
Italy	€ 12
Latvia	€ 21
Lithania	€ 21
Netherlands	Free	If you would like to return using PostNL, we charge €1 for this return service.
Poland	€ 10
Portugal	€ 17
Romania	€ 14
Slovakia	€ 13
Spain	€ 16
Sweden	€ 20
United Kingdom	Non-EU	For non-EU countries, please create the shipping label yourself and ensure all duties and taxes are paid. Make sure the shipment is adequately stamped. We recommend choosing a carrier that provides insurance or at least proof of shipment.