Do I receive my money back?

Yes. After we have processed your return we will refund the purchase price to your account. Did you pay with a gift card? Then the balance will be returned to your gift card, so keep your gift card until you are sure you want to keep your items. The payment will be done within 1-4 working days after we have received your return in our warehouse. Please note, the refund will be issued by "ADYEN NV", in the description of the bank statement your BlackstoneFootwear reference will be displayed.